In the FAQs section of HenryGlass you will find quick answers about products, technical aspects, installation, cleaning, and maintenance: everything you need to choose and manage our design solutions in the best possible way.

FAQ_Frequently Asked Questions

Design

  • Why choose HenryGlass?

    Choosing HenryGlass means trusting a partner who transforms every project into a unique, custom-made solution. We do not manufacture standard doors; we create design elements crafted to enhance any interior, accompanying the client from the initial concept through to final executive planning.

    Every door is Made in Italy, combining Italian excellence with bespoke, haute-couture attention to detail. Thanks to exclusive patents, millimetric measurements, and extensive customization options, every solution is designed to seamlessly integrate with the architecture and style of the space.

    In addition, we utilize certified, eco-sustainable materials and high-security tempered and laminated glass that guarantee quality, reliability, and long-lasting performance. The result is a high-end door combining innovation, design, and functionality, engineered to stand out and endure over time.

  • Can I customize my glass door completely to my project requirements?

    Yes, every HenryGlass door is a unique piece, tailored precisely to your needs. Beyond functional doors, we create exclusive interior furnishings through infinite custom combinations of glass, finishes, decorations, handles, and opening systems.

    You can even provide your own drawing, corporate logo, or graphic image to be reproduced directly onto the glass panel.

  • How do I choose my HenryGlass door?

    Choosing the ideal door depends on three main factors: available space, the desired level of privacy and the style of the room.

    The type of opening must suit the space: sliding doors are ideal for making the most of the space, hinged doors offer a more traditional solution, whilst pivot doors enhance large openings and designs with a strong architectural impact.

    The choice of glass and decoration plays a key role in defining the character of the door: from clear, frosted, lacquered or mirrored glass to the wide variety of designs created by architect Nicola Gallizia, you can create solutions that complement the style of the room. For specific requirements, it is also possible to create bespoke designs featuring graphics, images, photographs or textures tailored to your project.

    To choose the most suitable solution, the best approach is to consult the physical sample books and configurators available at authorised HenryGlass retailers.

  • What opening mechanisms and door types are available?

    HenryGlass manufactures various opening mechanisms tailored to fit any architectural space, functional requirement, or interior design layout:

    – Sliding doors: Available as pocket doors (concealed within counterframes/subframes) or surface wall-mounted doors with minimalist exposed hardware or ceiling-recessed tracks. Configurable with single, double, multiple, or corner sliding leaves.

    – Swing doors: Available with custom aluminum jambs/frames or flush-to-wall invisible jambs for a seamless architectural effect. Offered in single or double leaf options.

    – Pivot doors: Feature a pivot-hinge mechanism allowing the leaf to rotate on its vertical axis. The pivot can be positioned centrally or offset, accommodating single panels, double leaves, or multi-panel linear configurations.

    Every HenryGlass solution is custom-made to integrate flawlessly with the space, and complex glass partition systems can be designed by combining doors with fixed side lights.

  • Can I choose from different finishes and decorations to customize the door?

    Yes. Customization is one of HenryGlass’s hallmark features, allowing you to create a door in perfect harmony with your interior design project and personal style.

    You can choose from a broad selection of anodized aluminum finishes for profiles, accessories, and jambs, alongside numerous color and decorative options for the glass. Thanks to an exclusive pigmentation technology, you can select from standard catalogue decorations or reproduce custom textures, artwork, photographs, or graphics while keeping the glass completely smooth to the touch, protected, and easy to clean.

    The result is a unique door tailored to reflect your style and elevate any space, with zero compromises between design, functionality, and practical daily use.

  • Does HenryGlass provide training and technical support for designers?

    Yes. HenryGlass supports architects and interior designers by offering technical support, design tools and dedicated training sessions.

    Thanks to its bespoke manufacturing, every HenryGlass door and system can be tailored to the project’s requirements, even in the case of complex or non-standard solutions. Designers can rely on technical advice on materials, finishes, colours and the characteristics of different types of glass, as well as the option to receive 2D/3D CAD and BIM models to ensure the solutions are correctly integrated into their projects.

    HenryGlass also organises webinars and in-depth sessions on topics such as bespoke systems and new design trends, as well as glass safety and regulations.

  • Are HenryGlass doors suitable for Contract and commercial projects?

    Yes. Thanks to the high structural resistance of our tempered and laminated safety glass, durable aluminum profiles, low-maintenance surfaces, and custom graphics options, HenryGlass systems meet the strict demands of high-traffic commercial and hospitality contract environments.

    Rather than off-the-shelf products, we engineer bespoke configurations tailored to hotel, restaurant, showroom, corporate office, and high-end residential requirements.

    Sliding, swing, or pivot doors, partition walls, and large glass elements can be combined to create bright, functional spaces in line with the overarching architectural concept.

  • Can I customize the door or partition systems with my company logo?

    Absolutely. Thanks to cutting-edge decorative technologies, HenryGlass can reproduce corporate logos, graphic textures, photographs, and custom artwork directly onto glass door leaves and glass partition systems.

    The decoration is encapsulated inside double-laminated tempered glass a solution that shields it from wear, scratches, and cleaning processes, preserving its visual quality over time. Furthermore, the use of certified tempered and laminated glass ensures safety standards rarely found on the market. It is the ideal solution for offices, corporate headquarters, hotels, showrooms, and commercial spaces seeking to integrate their visual identity into an exclusive interior feature without compromising quality, safety, or durability.

  • Can HenryGlass wood doors blend seamlessly flush into the wall?

    Absolutely thanks to our exclusive Plain flush-to-wall frame system. This specialized jamb is designed to integrate entirely within the wall structure, eliminating visible architraves, trims, and frame borders for complete visual continuity.

    By choosing the raw/unfinished panel option, you can paint or cover the door with the exact paint, plaster, or wallpaper used on the wall, making the door virtually invisible.

  • What services does HenryGlass offer to architects and designers?

    HenryGlass supports architects and planners throughout all project phases—from initial solution definition to final site installation—by providing technical consultancy and dedicated tools:

    – Digital 2D/3D CAD & BIM Libraries to integrate products into architectural models.

    – Bespoke Technical Consultancy to develop tailored solutions for complex, oversized, or non-standard requirements.

    – Physical Sample Kits for glass, metal profiles, and hardware finishes to assist material selection.

    – Support for Millimetric Site Measurements & Qualified Installation through our certified dealer network.

    Learn more about our trade services at https://henryglassdoors.com/support-services-for-architects/.

Products

  • How is a HenryGlass door created?

    Every door represents a synthesis of technical innovation and artisan mastery.

    Advanced robotic systems ensure structural integrity, while expert glassmakers inspect, finish, and decorate each leaf by hand, ensuring tailor-made elegance for every architectural environment.

  • Which types of glass are available?

    The HenryGlass catalog features a wide array of certified safety glass options available in various finishes, colors, and decorative effects. All glass panels come with a standard 10 mm thickness and are thermal tempered available as monolithic or laminated-tempered glass, offering exceptional strength, safety, and visual refinement:

    – Clear Standard, Extra-light, Bronze, Graphite: Maximizes natural brightness while maintaining visual continuity between rooms.

    – Satin Standard, Extra-light, Bronze, Graphite: Diffuses light while ensuring enhanced visual privacy.

    – Reflective & Mirrored (Neutral, Bronze, Graphite): Ideal for walk-in closets, bathrooms, and spaces requiring high privacy or mirror effects.

    – Opaque Lacquered Glass: Available in glossy or satin finishes in various shades, including custom RAL colors. Dual-face configurations allow different colors/effects on opposite sides, or lacquered surfaces combined with mirrors, logos, or custom art.

    – Decorated Laminated Glass: Features metallic meshes, textured effects, fabric inserts, and custom artwork for complete harmony with interior design schemes.

  • What are the core HenryGlass collections?

    HenryGlass collections interpret glass in contemporary furnishing through fully customizable doors and partition systems in terms of glass types, decorations, finishes, and hardware accessories:

    – Manhattan Line: 4-sided aluminum-framed doors featuring a minimalist slim profile with reduced depth.

    – Manhattan-Up Line: An evolution of the Manhattan collection that replaces glass with porcelain stoneware, wood, or faux leather, establishing material continuity with floors, cladding, and furniture.

    – Vitra Line: All-glass frameless doors featuring polished glass edges that highlight the transparency and purity of the material.

    – Adela Line:Wooden doors available in various fine wood species, finishes, and colors, designed to match diverse interior architectural styles. Also available unfinished/raw.

    – Pareti System: Space division solutions combining architectural glass partition walls with integrated swing or pivot doors.

  • What does “Grid” mean in Manhattan doors?

    In the HenryGlass catalogue, the term Grid identifies glazing bars (muntins) graphic line partitions created on the door leaf by applying aluminum profiles directly onto the glass panel.

    Designed by Nicola Gallizia, the Grid Manhattan collection includes 11 models, each featuring a specific geometric arrangement of horizontal and vertical lines. Configurations range from minimalist, essential layouts to intricate, articulated patterns inspired by contemporary industrial aesthetics. Every aluminum profile is applied by hand onto the glass leaf, ensuring artisanal care and millimeter precision.

    The proportions of the grid are custom-calculated relative to the door’s dimensions, guaranteeing a harmonious visual balance and an exclusive bespoke result.

  • What is a Manhattan-Up door?

    Designed by architect Nicola Gallizia, Manhattan-Up represents the evolution of the Manhattan framed door collection. It retains the slender, essential aluminum profile while replacing the glass leaf with porcelain stoneware, wood, or synthetic leather panels. It is available in swing, sliding, or pivot configurations.

    Thanks to a sophisticated selection of materials and finishes, Manhattan-Up becomes a true piece of furniture capable of giving character and value to any environment.

    The collection is engineered to create material continuity across doors, floors, and wall cladding. In the porcelain stoneware version, the door panels are crafted using slabs from the Florim S.p.A. catalogue, allowing perfect coordination between the door and wall/floor surfaces. Wood finishes seamlessly blend with boiserie wall panelling, furniture, and other interior design elements for elegant, cohesive spaces.

  • Which wood species are available for the Adela door?

    The Adela collection of wooden doors available in swing, pivot, or sliding versions offers a wide choice of finishes to suit any interior style and design specification.

    You can choose from refined wood species such as Graphite Oak, Canaletto Walnut, Eucalyptus, Frisé Eucalyptus, and Bleached Eucalyptus, in addition to a palette of 12 lacquered colors available in smooth or brushed ash finishes. Lacquers are offered in standard HenryGlass palette colors or in any custom RAL shade upon request.

    When ordered in the raw/unfinished version, the door panel can be painted in the exact same finish as the wall or covered with wallpaper, creating an elegant visual continuity. It is also possible to match wooden doors with coordinated wall panelling (boiserie) in the same wood species or finish for a fully integrated interior project.

Technical specifications

  • Which official certifications guarantee HenryGlass quality and safety?

    HenryGlass operates under a certified UNI EN ISO 9001:2015 Quality Management System (certified since 1998).

    Glass performance is rigorously tested and certified under key European standards:

    – UNI EN 12150: Thermally toughened soda lime silicate safety glass.

    – UNI EN 12600: Impact resistance pendulum test classification.

    – UNI EN 14449: Laminated glass and laminated safety glass production standards.

  • What are the safety advantages of HenryGlass products?

    At HenryGlass, safety is a certified construction standard strictly compliant with European standards EN 12150, EN 12600, and EN 14449.

    A defining hallmark of HenryGlass manufacturing is our standard 10 mm thick safety glass a feature rarely matched in the interior door market, where thinner 6 mm or 8 mm glass is commonly used.

    This ensures far superior rigidity, impact resistance, and structural quality.

    – Laminated + Tempered Glass: While market standards often use non-tempered laminated glass, HenryGlass combines both thermal tempering and laminating. If broken, fragments adhere safely to the inner interlayer.

    – Double-Thickness EVA Interlayer (0.76 mm): We utilize enhanced Ethylene Vinyl Acetate (EVA) interlayers for high impact strength, UV protection, and enhanced sound attenuation.

    – Long-Term Durability: EVA prevents delamination, clouding, or moisture bubbles, making our doors ideal even for humid spa and bathroom environments. Mirrored surfaces are also crafted exclusively in tempered laminated glass for maximum safety.

  • What is the difference between standard acid-etched satin glass and HenryGlass vitrified ceramic-satin glass?

    While traditional manufacturers use pre-acid-etched glass sheets sourced externally, HenryGlass performs in-house ceramic enamelling (vitrification).

    Ceramic pigments are screen-printed onto the glass and fused directly into the surface during thermal tempering at over 650°C.

    This makes the satin finish an integral part of the glass sheet—yielding a smooth, velvety texture highly resistant to scratches, UV rays, and chemical detergents, while remaining fingerprint-resistant and exceptionally easy to clean.

  • What makes HenryGlass lacquered glass doors unique?

    HenryGlass lacquered doors feature a double-sheet 5+5 mm tempered glass construction, laminated with an enhanced EVA interlayer.

    This yields a completely opaque, solid-color leaf available in glossy or satin finishes.

    This dual-sheet design enables dual-sided customization: you can specify two different colors on opposite sides of the door, combine a solid lacquer on one side with a mirror on the other, or integrate custom decorative mirror-lacquer patterns.

Installation

  • Where can I find installation videos for HenryGlass doors?

    Installation videos for HenryGlass doors are available in the Restricted Area of our website henryglass.it, dedicated to trade professionals, architects, and installers. Access to technical content is reserved for industry operators and can be requested through an authorized HenryGlass dealer or by contacting our technical support team directly.

  • Does HenryGlass supply pocket door subframes (cassonetti)?

    Pocket door subframes/counterframes (such as Scrigno, Eclisse, or similar structural casing systems) are typically supplied and installed by the general contractor during initial masonry work.

    HenryGlass manufactures glass door leaves and hardware systems specifically engineered to integrate flawlessly with all major market subframe brands.

    For flush-to-wall frameless sliding effects, specialized flush pocket systems like Scrigno Essential or Eclisse Syntesis should be specified.

  • Where can HenryGlass doors be installed?

    HenryGlass solutions are designed exclusively for interior architectural applications.
    They are widely specified across:

    – Residential Interiors: Living areas, kitchens, walk-in closets, and bathrooms where natural light flow and acoustic privacy are desired.

    – Corporate & Commercial Workspaces: Meeting rooms, executive suites, and glass partition walls customized with corporate branding.

    – Hospitality & Retail: Luxury hotels, flagship showrooms, and high-traffic public venues requiring robust safety glass and durable elegance.

Cleaning and maintenance

  • Is HenryGlass glass easy to maintain and clean?

    Yes. Surfaces are engineered for effortless maintenance.

    Decorative patterns and lacquer pigments are sealed safely within laminated layers, shielding them from wear and cleaning agents.

    Routine maintenance requires only a soft microfiber cloth and standard neutral glass cleaner.

  • How should initial cleaning be performed after installation?

    After construction or assembly, follow these simple steps:

    1. Remove surface dust: Use a dry, soft microfiber cloth to gently sweep away loose dust without rubbing harsh particulates into the glass.

    2. First wash: Wash with warm water mixed with a few drops of household ammonia or standard non-abrasive glass cleaner.

    3. Drying: Wipe dry with a clean microfiber cloth. For acid-etched or sandblasted satin surfaces, scrub evenly across the entire surface to avoid localized halo spots, then rinse with distilled water and dry thoroughly.

    For mirrors, use only non-aggressive natural products and keep edges dry.

  • How do I remove stubborn dirt or grease from satin glass?

    Grease/Limescale: Use a steam cleaner or mild dish soap diluted in water with ammonia; rinse with distilled water and dry immediately.

    Heavy stains: Apply a mild specialized degreasing solvent, clean vigorously across the entire affected zone to maintain finish uniformity, rinse thoroughly with distilled water, and dry.

Other

  • Where can I purchase HenryGlass glass doors?

    HenryGlass products are distributed through a select network of authorized showrooms and dealers, both in Italy and internationally. Inside these partner stores, customers can view products in person in spacious showrooms, feel the quality of the glass, test the functionality of jambs and sliding systems, and receive tailored design and quotation advice. To find your nearest partner, simply email [email protected] or contact the company directly.

  • What truly makes a HenryGlass door unique?

    Three distinct pillars define every HenryGlass product:

    Bespoke Engineering: Millimetric tailor-made sizing to overcome complex architectural constraints.

    Total Customization Freedom: Limitless glass textures, dual-face lacquers, hardware finishes, and custom graphics.

    Proprietary Detail & Patents: Proprietary hardware, frames, and concealed hinges designed exclusively in-house.

  • Are HenryGlass doors industrial products or handcrafted?

    HenryGlass combines state-of-the-art Industry 4.0 automated precision with refined Italian hand craftsmanship.

    High-tech CNC machinery guarantees millimetric tolerances for smooth mechanical operation, while glass treatments, profile assembly, and decorative detailing are overseen by master craftsmen.

    We maintain zero stock of finished inventory; every single door is custom-manufactured upon receipt of order—making “bespoke standard” our defining philosophy.

  • Are HenryGlass doors safe for residential homes with families?

    Yes. All glass panels are standard thermal-tempered safety glass under European safety norms.

    Upon severe impact, tempered glass fragments into harmless granular pieces without sharp edges.

    Furthermore, our laminated-tempered options utilize a heavy-duty 0.76 mm EVA interlayer that holds broken glass safely in place, preventing fallout or injury risks.

  • Is HenryGlass committed to environmental sustainability?

    Environmental sustainability is an integral part of HenryGlass’s manufacturing philosophy. We utilize natural, high-quality, recyclable materials such as glass and aluminum, carefully selected to ensure durability, safety, and environmental respect.

    The entire production process is managed according to ISO 9001 international quality standards, focusing on waste reduction and resource optimization. Advanced manufacturing technologies and non-toxic coatings contribute to creating healthy, safe products aligned with bio-architecture and sustainable living principles. Demonstrating this commitment, HenryGlass generates 50% of its energy needs via an on-site photovoltaic system and operates a closed-loop water system for recovering and reusing industrial process water, preserving precious water resources.

    To learn more about our eco-friendly practices, visit https://henryglassdoors.com/environmental-sustainability/

  • Why is HenryGlass eliminating plastic from its packaging?

    HenryGlass has adopted sustainable packaging for its glass doors to minimize the environmental impact of its supply chain. Our new eco-friendly packaging for glass doors, boiserie, and partition systems replaces traditional single-use plastics with recyclable, low-impact materials an essential step in our ongoing corporate sustainability journey.